Terms of Use

These Terms of Service ("Terms") are a legal agreement between you and DEKS MEDIA L.L.C ("Company," "we," "us," or "our").

Company details: DEKS MEDIA L.L.C

Registered Address: 2999 NE 191ST ST STE 907, MIAMI, FL 33180-3117

Your access to and use of ventora.cc (the "Site") and the products, features, and services offered through the Site (the "Services") are governed by these Terms.

By using the Site or Services, you:

• Confirm you have read and understood these Terms;
• Agree to be bound by these Terms;
• Agree to our Privacy Policy; and
• Agree to comply with all applicable laws and regulations.

If you accept these Terms on behalf of a company or other entity, you represent that you have authority to bind that entity.

We may update these Terms by posting a revised version on the Site or otherwise notifying you. Continued use after changes become effective means you accept the updated Terms.

When we use the following terms, we mean:

"Credits" means the prepaid, non-redeemable units you purchase or receive to use certain usage-based portions of the Services. Credits are consumed as you use usage-based features.

"Customer Data" means any content, code, prompts, text, images, files, configurations, inputs, outputs, or other data that you upload, submit, host, transmit, or generate through the Services, including Applications you create using the Platform. Customer Data does not include Usage Data or Company Materials.

"Infrastructure Provider(s)" means third-party providers of hosting, database, storage, networking, compute, or other infrastructure services used to operate the Services.

"Payment Processor" means third-party payment providers used to process payments for subscriptions, credits, or transactions between you and your end users (e.g., Stripe or similar providers).

"Personally Identifiable Information" or "PII" means any information that identifies, relates to, describes, or could reasonably be linked to a specific individual.

"Platform" means our software platform, accessible through the Site, that helps you develop and deploy digital products using AI and related tools, including tools for marketing and monetization workflows.

"Services" means the Platform and all related features, tools, modules, integrations, support services, hosting features (if enabled), AI features, and payment enablement features we make available under these Terms.

"Site" means ventora.cc and any associated domains or subdomains we control.

"Third-Party AI Provider(s)" means external providers of AI models or related AI services that may be used within the Services (for example, OpenAI, Google, OpenRouter, or similar providers).

"Usage Data" means logs, telemetry, technical metrics, performance data, and usage analytics generated in connection with your use of the Services. Usage Data does not include raw Customer Data or identifiable PII.

"AI Output" means code, content, text, designs, media, or other outputs produced by AI features of the Services in response to your inputs.

Subject to these Terms, we grant you a limited, personal/internal-business, non-exclusive, non-transferable, revocable license to access and use the Services in accordance with your plan and these Terms. This license does not give you ownership of the Services or Company Materials. All rights not expressly granted are reserved by us.

This license ends immediately if you violate these Terms or if your account is suspended or terminated.

You agree not to, and not to allow others to:

• copy, modify, distribute, sell, lease, sublicense, or otherwise exploit the Services or Company Materials except as expressly permitted by these Terms;
• resell, provide, or make the Services available to any third party on a service bureau, time-sharing, or similar basis;
• share your credentials or allow unauthorized access to your account;
• reverse engineer, decompile, disassemble, or attempt to derive source code, models, or algorithms underlying the Services;
• bypass, disable, or interfere with security, usage, or access controls;
• use automated tools (bots, scrapers, crawlers) to access the Services without our written permission;
• upload or distribute malware, viruses, or harmful content;
• overload, disrupt, or interfere with the Services;
• use the Services to harass, defame, impersonate, or otherwise harm others;
• use the Services in violation of applicable laws, regulations, export controls, or sanctions;
• use the Services to generate or disseminate harmful, misleading, unlawful, or infringing content;
• misrepresent AI Output as human-generated in contexts where it could cause harm or deception;
• use AI Output without appropriate review in high-risk contexts (including medical, legal, financial, or safety-critical uses);
• attempt to extract or reconstruct model weights, training data, or system logic;
• use the Services, AI Output, or prompts to train or improve competing AI models.

Where you deploy Applications on Company-controlled subdomains (for example, [project].ventora.cc), you acknowledge:

• We retain ownership of the root domain and all subdomains.
• We may reclaim, reassign, redirect, suspend, or terminate any subdomain at our discretion for reasons including preventing confusion, infringement, abuse, policy violations, inactivity, or operational needs.
• You have no property or ongoing rights to any particular subdomain.
• You should use a custom domain for mission-critical use cases.

If the Services support usernames, we may reclaim or modify usernames that are offensive, misleading, infringing, impersonating, or confusing with official routes or brands. You have no property rights in a username.

We may suspend or terminate your account or access to the Services immediately if we reasonably believe you:

• violated these Terms (including License Restrictions);
• engaged in fraud, abuse, or unlawful activity; or
• created security, legal, compliance, or operational risk.

Suspension or termination does not limit other remedies. You remain responsible for all fees and charges incurred up to the effective date of suspension or termination.

Plans

We offer two account plans. Publishing a project on a domain is a separate per-project subscription and is not part of Pro; its price and renewal terms are shown at checkout before you pay, and it renews monthly until cancelled.

• Free. New accounts receive a one-time grant of Credits, in the amount shown on our pricing page when the account is created. No payment card is required, the Free plan is not a subscription, it does not renew, and no amount is ever charged automatically. The one-time grant is issued per account; we may withhold or revoke it in cases of fraud, abuse, or duplicate accounts.
• Ventora Pro. A monthly subscription that includes a set number of Credits for each billing period. The price and the included Credits are shown on our pricing page and at checkout, and the amounts that apply to you are the ones shown when you subscribed. Your billing period begins on the date of your first payment. Pro renews automatically for successive monthly periods until you cancel, and the fee for each period is charged at the start of that period.

Current prices and included Credits are shown on our pricing page and at checkout. A price change applies to subscriptions started after the change and to purchases made after it. An active Pro subscription keeps the price it started at.

When Credits Are Granted

Free Credits are granted once, when the account is created. Pro Credits are granted at the start of each paid billing period, once payment for that period succeeds.

Credits: Rollover and Expiry

Credits granted for a new period are added to the Credits you already have. Credits do not expire, are not reset at the end of a billing period, and are not forfeited when a billing period ends.

Credits Remain Yours Without an Active Plan

If you cancel Pro, let it lapse, or return to the Free plan, the Credits already in your balance remain available to spend. We do not block, withhold, or reclaim Credits you already hold because a plan is inactive. What an inactive plan means in practice is that no new Credits are granted, and once your balance reaches zero you will need an active Pro plan to continue using paid features.

Resubscribing

If you subscribe again after cancelling, a new billing period begins on the date of that payment and its Credits are added to whatever balance you still hold.

What Credits Are Spent On

Credits are spent on actions that consume AI processing — for example building or changing your product, generating a plan, or generating images. The number of Credits an action costs reflects the work actually performed for that action, so the same request can cost a different amount on different runs. We show your balance before an action and the resulting balance after it, and your full history of grants and charges is available in your account.

Zero Balance

When your balance reaches zero, paid actions stop rather than continuing on credit. Your account, projects, and everything already built remain accessible. We never charge a payment card automatically because a balance reached zero; automatic top-ups occur only if you have separately enabled them.

Purchases, Auto-Renew and Top-Ups

If you purchase a subscription or Credits through a Payment Processor, you agree to that processor's terms in addition to these Terms. Subscribing to Pro authorizes the recurring monthly charge described at checkout until you cancel. Credit top-ups are separate one-time purchases and do not renew. Automatic top-up is off by default; if you turn it on, you authorize a charge when your balance falls below the threshold you set, and you can turn it off at any time in your account.

Cancelling

You can cancel Pro, or a project's publishing subscription, at any time from Billing in your account, without contacting support. Cancelling stops the next renewal. Pro remains active until the end of the period you have already paid for, and the Credits in your balance remain yours as described above.

Invoices and Records

We may provide invoices, receipts, and usage records. In billing disputes, our billing records and those of the Payment Processor will be relied upon except in cases of obvious or demonstrated error.

Credits Are Not a Financial Instrument

Credits do not accrue interest, have no cash value, and are not redeemable for cash. Credits represent only a limited license to access the Services and are not deposits, stored value, or financial instruments.

Taxes

Fees and Credits are exclusive of taxes. You are responsible for any applicable taxes, duties, or governmental charges, except taxes based on our net income.

Metering and third-party dependencies

We use reasonable efforts to meter usage accurately, but metering depends on third-party services (including Stripe, Supabase, and Third-Party AI Providers). By using the Services, you agree that our metering and billing records are authoritative.

The Services rely on third-party systems (including Infrastructure Providers, Payment Processors, and Third-Party AI Providers). Because we do not control these providers, we cannot guarantee uninterrupted availability, performance, or security. Interruptions, delays, and errors may occur. We are not responsible for issues caused by third parties or events outside our reasonable control (including force majeure).

The Services may generate AI Output. AI Output may contain errors, inaccuracies, or incomplete information and should not be used without independent review and testing. You are solely responsible for validating AI Output before use.

You agree not to rely on AI Output for critical or high-risk functions (including medical, legal, financial, or safety-related decisions) without appropriate safeguards and professional review. AI Output may be similar or identical to output generated for other users.

We do not guarantee AI Output is unique, accurate, lawful, non-infringing, or suitable for any purpose.

No Sensitive Data

You agree not to upload, input, or otherwise provide any protected health information under HIPAA, or any other sensitive categories of data (such as financial account numbers, government identifiers, or biometric data). The Services are not designed to handle such data, and we disclaim responsibility if you choose to submit it.

Use of Infrastructure and AI Providers

The Services run in part on Infrastructure Providers. In addition, the Platform transmits your inputs, prompts, and related data to AI systems (including large language models and other machine learning models) to generate AI Output. These AI systems may be provided by us, by Third-Party AI Providers, or by models/services you connect yourself. By using the Services, you consent to these transfers, processing, and storage.

Rights in Customer Data

Except for PII, you grant us a worldwide, perpetual, royalty-free license to use, copy, modify, process, analyze, and otherwise exploit Customer Data for business purposes, including:

• operating, maintaining, and improving the Services;
• developing and training AI/ML models;
• creating benchmarks, analytics, and insights; and
• other lawful business purposes.

Opt-Out (If Offered)

If you do not want Customer Data used for model training or other business purposes, you may opt out by contacting us or by upgrading to a plan that provides enhanced data-handling controls (if available).

Use of PII

We will not use raw or identifiable PII for model training. We do not sell PII and we do not share it with third parties for advertising or marketing. We may anonymize and aggregate PII, and once anonymized and aggregated, we may use it for any lawful business purpose without restriction.

Retention and Deletion

We may retain Customer Data in anonymized and aggregated form indefinitely for the purposes described above. We may retain PII as long as reasonably necessary to provide the Services and for fraud prevention, legal defense, or compliance with legal obligations. Deleted data may persist in backups for a limited time. Usage Data and anonymized/aggregated information may be retained indefinitely.

Infrastructure Provider Use of Data

Certain Infrastructure Providers may have rights under their own terms to use aggregated or anonymized usage data for their own business purposes. By using the Services, you acknowledge and agree to those providers' terms.

Customer Responsibility

You are responsible for ensuring your use of the Services (including transfers of Customer Data through Infrastructure Providers and AI Providers) complies with applicable privacy and data protection laws.

Refunds

Subscription. If you are unhappy with Ventora Pro, contact us within 7 days of your first payment and we will refund it, provided no more than 20% of that period's Credits have been spent. Renewal payments are not refundable — cancel before a period begins and it will not be charged. Cancelling always stops the next charge and never removes Credits you already hold.

One-time purchases. Credit top-ups are covered by our 7-day money-back guarantee as described at checkout.

Consumer rights. Nothing here limits rights you have under mandatory consumer law. If you are in the EU or UK, you have a statutory right to withdraw from a purchase of digital services within 14 days; where you ask us to begin providing the Services immediately and you consent to that at checkout, this right ends once performance has begun, to the extent permitted by law.

How to ask. Write to support from the email address on your account, telling us which payment you mean. Approved refunds are returned to the original payment method.

Duplicate or Erroneous Charges

If you are charged twice for the same period, or charged after a cancellation took effect, tell us and we will refund the incorrect amount in full.

Forfeiture on Termination

If we terminate your account for breach of these Terms, or for fraud, abuse, or unlawful activity, any remaining Credits are forfeited. If we terminate for reasons not attributable to you (including security, legal, or compliance reasons), any remaining Credits will be applied to fees owed through the effective date of termination and we will refund any unused portion of a period you have already paid for.

Effect of Termination

Termination ends your right to access the Services but does not affect provisions that by their nature should survive, including intellectual property rights, disclaimers, limitations of liability, indemnification, payment obligations, and dispute resolution.

We may offer promotional Credits, free trials, or other promotions at our discretion. Promotions may be modified, limited, or withdrawn at any time and are non-transferable. Promotional Credits already granted to your balance behave like any other Credits: they do not expire and remain yours to spend. A promotion may state its own additional conditions before it is granted.

Our Rights

We (and our licensors) own all rights, title, and interest in and to the Services and all related materials ("Company Materials"). This includes the Platform, the Site, underlying software, infrastructure, technology, databases, APIs, models, algorithms, interfaces, tools, documentation, and all improvements, modifications, or derivative works.

Your Rights

As between us, you own your Customer Data, including Applications you build using the Services. As between us, you also own AI Output generated for you through the Services, subject to third-party rights in underlying models, training data, or outputs.

Usage Data

We own all Usage Data generated by or in connection with your use of the Services. We may use Usage Data for monitoring, analytics, benchmarking, improving the Services, and developing new features or offerings.

Feedback

If you provide feedback, suggestions, ideas, or other information ("Feedback"), you agree we may use, modify, publish, and otherwise exploit Feedback for any purpose without restriction or compensation, and we have no obligation to keep Feedback confidential.

Relationship to Other Terms

Nothing in these Terms transfers ownership of Customer Data or AI Output to us, or ownership of the Services or Company Materials to you.

THE SERVICES (INCLUDING THE PLATFORM, HOSTING INFRASTRUCTURE, AI SYSTEMS, AND ALL AI OUTPUT) ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE AND OUR LICENSORS AND PROVIDERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, ABOUT THE SERVICES OR ANY RESULTS YOU MAY OBTAIN.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL CODE, OR THAT AI OUTPUT WILL BE ACCURATE, RELIABLE, OR SUITABLE FOR YOUR INTENDED USE.

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:

• your misuse of the Services;
• your failure to comply with laws or regulations;
• your violation of third-party terms (including Infrastructure Providers, Payment Processors, or Third-Party AI Providers);
• any Customer Data you provide or Applications/Campaigns you run, including claims of infringement or unlawful content.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR LICENSORS, PROVIDERS, AFFILIATES, AND OFFICERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, EXCEPT TO THE EXTENT SUCH LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW.

WITHOUT LIMITING THE FOREGOING, WE WILL NOT BE LIABLE FOR ANY DOWNTIME, FAILURES, DELAYS, OR OTHER ISSUES CAUSED BY INFRASTRUCTURE PROVIDERS, THIRD-PARTY AI PROVIDERS, PAYMENT PROCESSORS, OR OTHER THIRD PARTIES; FOR ERRORS OR INACCURACIES IN AI OUTPUT; FOR ANY ACT OR OMISSION BY YOU, YOUR USERS, OR ANYONE USING YOUR ACCOUNT; OR FOR LOSS OF CUSTOMER DATA, EXCEPT TO THE EXTENT CAUSED BY OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.

IN NO EVENT WILL OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EXCEED THE AMOUNT YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, EXCEPT TO THE EXTENT SUCH LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW.

These Terms begin when you first accept them or use the Services and continue until terminated.

You may terminate your account at any time through your account settings (if available) or by ceasing use of the Services.

We may terminate or suspend the Services for convenience with notice, or immediately for breach as described above. We may also modify or discontinue all or part of the Services at any time.

Upon termination, your right to access the Services ends immediately, and Credits are handled as described in "Refunds and Termination."

These Terms and any dispute or claim arising out of or relating to these Terms, the Services, or your use of the Services shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (or Commercial Arbitration Rules, as applicable), conducted in English, and seated in Delaware. Arbitration will be conducted on an individual basis only.

You and the Company waive any right to a jury trial and waive any right to participate in a class action, consolidated action, or representative proceeding. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve the individual claim.

Judgment on the arbitral award may be entered in any court of competent jurisdiction.

Provisions relating to intellectual property, data rights, disclaimers, limitations of liability, indemnification, governing law, dispute resolution, and any other terms that by their nature should survive will remain in effect after termination.

If you are a business entity, you grant us a non-exclusive, worldwide, royalty-free license to use your name, logo, and trademarks to identify you as a customer in marketing and promotional materials, unless you revoke this permission by written notice.

By using the Services, you represent and warrant that you meet the eligibility requirements stated in these Terms and have authority to enter into this agreement (including on behalf of an entity, if applicable).

We may provide notices to you by email, in-product notifications, or posting on the Site. Notices are deemed given when sent or posted.

Legal notices to us must be sent to:

Email: feedback@ventora.cc

Company details: DEKS MEDIA L.L.C

Registered Address: 2999 NE 191ST ST STE 907, MIAMI, FL 33180-3117

Entire Agreement

These Terms are the entire agreement between you and us regarding the Services and supersede prior agreements or understandings.

Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

Waiver

Failure to enforce a provision is not a waiver of our right to enforce it later.

Severability

If a provision is invalid or unenforceable, the remaining provisions remain in effect.

Beta Features (If Applicable)

We may offer beta/preview features that may change or be discontinued and are provided "as is."

Company details: DEKS MEDIA L.L.C

Registered Address: 2999 NE 191ST ST STE 907, MIAMI, FL 33180-3117

Email: feedback@ventora.cc